Restore plc

Restore plc

Our Business Model & Strategy

Our business model is focussed entirely on businesses with office related services which are critical to the customer where we can drive costs and service advantage with national scale. We are focussed on cash generative growth which creates value that is shared with our investors and also used to fund continued growth.

The strategy we are driving is based on three core elements;

  • Organic Growth – grow faster than the market relying on high retention, repeat business and cross selling the wider services of the group.
  • Acquisitions – four of the five markets have significant acquisition opportunities in still largely fragmented and in some cases immature markets.
  • Margin Expansion – after many years of acquisitive growth the cost base is much larger giving us further buying power to reduce cost and additionally there is a significant opportunity in real estate rationalisation as we grow further.

Business model diagram

Our business philosophy

We believe that power and responsibility should be locked together and driven as far down the organisation as possible. As part of this we operate a decentralised model, with autonomous divisions supported by a small head office which drives discipline in operational excellence in front of the customer and a profitable cash generative focus.

Many industries, particularly business-to-business services, are based around an established channel to market. The key advantage that our divisions derive from being part of the Restore Group is that they all share a similar channel to market. Through our long established Groupwide Customer Relationship Management system, we know who the key decision makers are within our customers and to be able to offer them the other services that we provide.

Our key resources and Capabilities

  • Competitive advantage through our scale, tight cost control, UK focus and market knowledge
  • Longstanding customer relationships
  • Nationwide coverage providing a one stop shop
  • Leverage group wide technology investments
  • Motivated, capable people
  • Track record in integrating and improving acquisitions
  • Responsible leadership